The introduction of the Antipodes V4 platforms is the most significant technology event in our 13 year history. The first V4 product launched was the CORE, using the V4H high-power circuit, and the CORE has been joined by the the DX Gen3, launched on 6 October 2017, that uses the V4X medium-power circuit.
Our next step is to begin the upgrade programs for owners of DS and DX servers. This is a large undertaking and we appreciate your patience. All available information can be gained here first, and we recommend you join our mailing list if you want to know the instant we publish updates. As soon as a phase begins (see the timetable), you can contact your nearest service centre for pricing and process information.
All DX models going back to the first models released in 2013 will be able to be upgraded to use the new V4X specification. The DS Reference is also able to be upgraded to the V4X level. You will enjoy the same audio performance and features as if you had the new DX Gen3, but installed in your existing case.
All other DS models going back to the first DS series released in 2011 will be able to be upgraded to the V4M specification, that will be used in an upcoming product to be released in November. The new product uses a larger case than previous DS models in order to also house the linear power supply. This power supply is equivalent to the external ODAPS provided with the DS GT, CORE and EDGE. Your upgraded DS will continue to use external power supplies. If you use a semi-switched power supply (DS Base & DS SSD) you can upgrade to the linear ODAPS power supply.
Some DS models - the models that use the latest DS casework with heatsink side panels - will have two upgrade alternatives. Upgrade to the V4M specification, or to the V4H specification used in the CORE.
Parts for these upgrades are being manufactured in finite quantities. Depending on the level of demand for the upgrades we may run out of parts and not be able to upgrade your product. So we recommend that you act early, as soon as the upgrade process and prices are announced for the upgrade relevant to you.
Full details of what is included in the upgrade, the process, additional options and pricing will be available close to the time that the upgrades become available.
We are reluctantly delaying the V4 upgrades until late January 2018.
Demand for the DX3 and CORE has been extremely high over the last six weeks and we risk running out of stock well before our next run of the V4 boards if we continue with the upgrade program. Our V4 boards are made specifically for us by a specialist team inside the industry's leading computer technology manufacturer. The runs done for us are scheduled at 3 monthly intervals and we will more than double the size of the run in early January, but we simply underestimated demand at the last run and have to change our plans.
To make sure your upgrade can be completed in the next quarter, we advise you to contact your nearest service center to book your upgrade early. We apologise for not being able to carry through with the upgrades as originally planned, but we thank all you new owners of V4 Antipodes products for the overwhelming support we have received since we launched these new models.
All upgrades need to be performed by one of our four certified service centres, in New Zealand, Hong Kong, the United Kingdom and the United States of America. Each service centre sets its own prices to take account of freight, duties, clearance and sales tax issues in its region. The service centres obtain the necessary parts from Antipodes Audio and can offer you additional upgrades such as to storage and operating systems.