We are located in New Zealand which means we are asleep when many of you are awake … and vice versa. Email is therefore the best form of contact and we try to reply to emails within 24 hours, 7 days a week. Our email address is email@example.com.
Whether you are reporting a problem or have a ‘how to do’ question please try to be as specific as possible. That will help to ensure that we can provide the right answer to your question quickly and effectively. Attaching screen shots, photos, and extracts from logs such as the RoonServer Diagnostics log to your emails provides useful background information or clarify the question.